/PRCWT/Guangzhou, July 4, 2023——At the 2023 Shanghai World Mobile Communication Conference (referred to as "MWC Shanghai"), Startech made an exhibition appearance under the theme of "Smart Enlightening, Digital Transformation and Empowerment of Everything", with a total of eight booth sections, comprehensively presenting the company's native technology and application cases of digital and intelligent transformation. Among them, the "Unicom Zone", with the theme of "helping the success of Digital transformation", focuses on the new strategy of China Unicom, and demonstrates the new digital applications of Smart and China Unicom to promote intelligent operation practices, so as to achieve comprehensive improvement in efficiency, quality, perception and efficiency.
As a long-term important partner of China Unicom, Sitqi closely cooperates with the new positioning and new strategy of China Unicom in the era of digital economy, relying on its own accumulation of technical capabilities, to help it make a comprehensive Digital transformation.
In this exhibition, Starkey focused on the four themes of improving efficiency, quality, perception and efficiency to show the successful application and practice cases of China Unicom's Digital transformation.
In terms of efficiency improvement, it demonstrated an important application of "intelligent recommendation". Based on the unified research and development system of China Unicom Group, the product combines the public acceptance, all customer platform strategy, data midrange analysis and other capabilities of China Unicom to create unique functions such as one click acceptance, online and offline connectivity, resource visibility, employee motivation, etc., matching Big data capabilities with grid, providing a more accurate direction for the iron foot plate, and truly enabling digital rural on-site marketing Smart home engineers can provide real and accurate recommendations in scenarios such as order based marketing, customer service call recommendation, and FTTR, which are also the overall backend models of Yusteqi.
In terms of improving quality, the integrated smart operation of government and enterprise is based on the strategic idea of data governance, data mining, and application for data empowerment. With the value management of government and enterprise as the foundation, strengthening the foundation, expanding data, improving capabilities, and intelligent applications, promoting efficient collaboration between large, medium, and small screens, strengthening the smart brain, unblocking smart operation, empowering smart production, and achieving "one network unified management" and "integrated operation" One screen all in one, fully empowering government and enterprise production roles for precise combat. Especially, "One screen all in one" promotes marketing execution tools for various professions and levels based on government and enterprise business scenarios, making them suitable for scenarios, easy for customers to use, and easy to use on the front line. It creates a comprehensive collaborative office management tool that can be managed, visible, and available, empowering first level personnel to efficiently carry out production execution.
In terms of perception enhancement, the focus is on "smart customer service&end-to-end monitoring of business". Smart customer service is a new intelligent operation method based on the customer service operation platform system, which supplements the aggregation, processing, and analysis of data, improves the intelligent operation of customer service work orders, forms a perception repair system for customer service, provides targeted application control capabilities and scenario control capabilities for management scenarios, and ensures high-quality delivery of customer service; End-to-end monitoring of business is one of the five capability centers provided by the Starqi Cloud Network Integrated Operations Platform - the Operations Assurance Center. With a business oriented approach, it achieves end-to-end monitoring of the entire business process, including resource monitoring, performance monitoring, abnormal alarms, etc., ensuring the smooth and continuous operation of key business services.
In terms of improving efficiency, it demonstrates "digital intelligent communication and maintenance&Artificial Intelligence for IT Operations of government enterprise business". Among them, digital intelligent transportation and maintenance breaks through the traditional offline management mode of engineering operations, creatively transferring the entire process management of engineering operations to online, combining the three core functions of remote guidance and remote acceptance of online design operations with resources, solving the problems of manual operations, chaotic management, and inconsistent standards in the traditional transportation and maintenance process, achieving controllable management of the entire engineering operation process, digital intelligent empowerment, cost reduction, and efficiency increase.
The Artificial Intelligence for IT Operations of government enterprise business is aimed at managers, business maintenance personnel, and government enterprise customers. Through visual presentation capabilities, it presents business development, business quality, network operation, and service quality to achieve the whole process monitoring of government enterprise business before, during, and after sales, so as to achieve a comprehensive view of government enterprise business and support the operation and maintenance of government enterprise customer business.
In the future, Siteqi will rely on its own technological capability precipitation, closely cooperate with China Unicom's Digital transformation strategy, and help China Unicom comprehensively promote digitalization with product capability system, so as to achieve effective and strong empowerment.
