/PRZWT/In 2025, the IT intelligent operation and DevOps industry will undergo a more intense adjustment and consolidation. The national informatization and the intelligent operation of IT will become the core mainlines of the industry. Jiaowei Blue Whale, following the trend and breaking through against the odds, has achieved a stable business performance, leading technological iteration, and wide customer recognition. It has delivered an annual report that combines resilience and quality, continuously consolidating its benchmark position in the domestic IT research and operation field.
01. Maintain steady growth and enhance quality, building a solid foundation for business operations through resilient expansion
During the industry adjustment period, operational stability has become the core strength for enterprises to navigate through the cycle. In 2025, Jiaowei Blue Whale adhered to the strategy of controlling costs and improving efficiency while also pursuing scale expansion, achieving high-quality growth: The company's revenue increased by 11% year-on-year, maintaining a stable expansion trend; the growth rate of sales collection was 24%, and the healthiness of cash flow continued to improve, providing solid support for technological research and market expansion; the customer expansion results were remarkable, with the number of new customers exceeding 150 throughout the year, and the market coverage boundaries continued to expand, with data confirming the core competitiveness of the enterprise.
02. Continuously iterate, intelligent innovation leads to a new paradigm for operation and maintenance
The current industry consensus is evolving, with the focus shifting from the intelligence of individual tools to an AI agent-driven, closed-loop evolving intelligent operation and DevOps system. Jiaowei Blue Whale adheres to the strategy of "platform-based empowerment and scenario-based deepening", based on the core concept of "platform-based capability construction and scenario-based value creation", to complete the product line iteration and upgrade. At the platform level, it builds a unified intelligent agent development and collaboration foundation, laying a technical foundation for continuous innovation of the organization; at the scenario level, it deeply integrates AI capabilities into core scenarios such as CMDB, ITSM, IT monitoring and observability, operation automation, and DevOps, achieving a full business closed-loop of perception, analysis, decision-making, and action, which not only efficiently solves traditional operation pain points but also creates new value.
In 2025, Jiaowei's blue whale product system will cover 3 production lines and 14 major products through spring and autumn product releases. The business scenarios will be upgraded by over 130. The continuous release of technical empowerment efficiency will be achieved. Product iteration speed is the vitality of the product and an important reference indicator when suppliers make selections.
03. Customer First, Widely Recognized Demonstrates Domestic Strength
Resilience stems from stability, and security comes from reliability. Jiaowei Blue Whale demonstrated its vitality with healthy and solid performance growth in 2025, and it also won the market's choice by gaining the trust of over 150 new customers throughout the year.
This resilience is not only reflected in the figures but also deeply rooted in every inch of the field that is deeply cultivated. In core advantageous industries such as finance, energy, operators, and government affairs, cooperation has continued to advance in depth； in fields like transportation， automobiles， technology， and manufacturing， we have been recognized by many well-known enterprises, and the customer structure has been continuously optimized. What is particularly crucial is that Jiaowei Blue Whale's products and solutions have successfully replaced ServiceNow in many foreign enterprises' requirements for information technology innovation at their Chinese headquarters. With stable performance at the user level of tens of thousands， they have demonstrated their ability to benchmark and replace international mainstream IT operation and maintenance products， becoming a reliable and independent choice for customers in both the Chinese and international markets.
04. Deeply focus on content, jointly build an ecological environment to empower industry development
In 2025, Jiaowei Blue Whale will continue to fulfill its market education responsibility as a professional IT company. By leveraging its profound product and practical experience, it will transform these into a systematic knowledge framework, aiming to provide industry-proven methodologies and jointly build a healthy and professional operation and maintenance ecosystem with a wide range of practitioners. The "Jiaowei Blue Whale" official account has accumulated 807 original articles, maintaining a leading position in the industry; it published 206 original articles annually, with a reading volume exceeding 80,000 times, becoming a core knowledge acquisition account for IT operation and maintenance and DevOps practitioners.
At present, a content framework covering eight major fields such as large-scale operation and maintenance models, SRE, CMDB, ITSM, IT monitoring and observability has been established. We have released the "Best Practice Guide for Enterprise One-stop Observability System", "ITSM Continuous Improvement Construction Guide", "Manual 2.0 of Digital and Intelligentized Operation and Maintenance Training and Certification System", and a series of industry maps, providing industry with implementable and replicable methodologies. In 2026, Jiaowei Blue Whale will continue to produce high-quality content and jointly build a healthy and professional operation and maintenance ecosystem with practitioners.
05. Proceeding with honors, achieving dual success in innovation and information technology transformation
Industry recognition and scientific and technological accumulation have become strong evidence of Jiaowei Blue Whale's outstanding performance this year. In 2025, Jiaowei Blue Whale won several prestigious awards by virtue of its full-stack IT intelligent operation and DevOps products and solutions: it was selected as a dedicated tool provider in Gartner's "China Intelligent IT Monitoring and Log Analysis Tools Market Guide", ranked among the "Top 50 Intelligent Operation Enterprises in 2025", selected in the "Digitalization Industry Enabling Map for Central State-Owned Enterprises" by China Communications and Telecommunications Research Institute, won the Xinzhi Award - Seventh Financial Data Intelligence Excellent Solution, and was rated as "Top 10 Industry Application Software Products in 2025 Guangdong Software Hall of Fame - Industry Application Software Products" and other honors. At the same time, it collaborated with customers to win cases of digital transformation for central state-owned enterprises and "Dingxin Cup" digital transformation cases, achieving collaborative win-win results.
On the track of domestication of information technology innovation, Jiaowei Blue Whale has also achieved remarkable results. It was selected as a typical application case of information technology innovation in the field of information technology by the Ministry of Industry and Information Technology, and was awarded as an outstanding product and solution in Guangdong Province's information technology innovation. It ranked among the "Top 100 Information Technology Innovation Unicorn Companies in 2025". The information technology mutual certification reached 1198 items, and it fully adapted to the domestic software and hardware ecosystem. The accumulation at the scientific and technological innovation level provided solid support for technological innovation. As of 2025, Jiaowei Blue Whale had 50 authorized patents, 17 patents under review, and 321 software copyrights, laying a solid foundation for technological research and development.
06. Summary and Outlook: Building on a solid foundation, embarking on the new journey of digital and intelligent transformation
In 2025, Jiaowei Blue Whale demonstrated resilience in the face of changes and witnessed growth through innovation. With solid performance, it firmly established its leading position in the domestic IT research and operation field. The founder of Jiaowei Technology, Zou Fangbo, said: "After two years of stable growth and cost control, we have entered 2026 with a healthier financial condition and a faster development pace. In the past two years, we have not only invested in the future and iterated products, but also explored efficiency improvement and optimized operations. In the industry consolidation, we have built a supply security barrier for our customers. Riding on the momentum of domestic information technology innovation, we have become a leader in the field, and our overseas market has also steadily broken through, successfully replacing international products and withstanding complex scenario tests."
"The chassis is solid and the heart remains calm. Facing the future, we will continuously enhance customer value. Jiaowei Blue Whale will surely dig deeper and move more steadily in the storms of the market." In 2026, Jiaowei Blue Whale will base itself on stability and use innovation as its blade, deeply focus on customer value, build a solid cooperation security barrier, and jointly embark on the new journey of digitalization with thousands of industries, moving steadily towards the future.
