/PRZWT/From November 20th to 21st, the 2025 Maidian Cultural Tourism Festival and the Best Eastern Talent Week were grandly held in Hangzhou, and the research results of the 2025 Maidian Purchasing Index (MPI) were also released with great fandom. As a pioneer and practitioner of new scenarios for hotel digital and intelligent services, Yunji Technology has topped the "2025 Hotel Procurement Index MPI Benchmark Brand" list, claiming the first place on the robot human list. It also made a stunning appearance with the hotel intelligent agent HDOS, comprehensively showcasing new scenarios for hotel digital and intelligent services.
As the top annual event in the cultural and tourism industry, the 2025 Maidian Cultural and Tourism Festival brought together government representatives from home and abroad, leaders of cultural and tourism enterprises, senior executives of hotel groups, elites of cultural and tourism investment institutions, industry experts, and enterprises from the upstream and downstream of the industrial chain. Nearly 10,000 people attended and exchanged views, and nearly 20 high-end forums were held to jointly explore high-quality growth and experience innovation driven by AI.
Based on data, through strict selection at every level, it ranks first
The "Midian Purchasing Index MPI" (Hotel Edition) is exclusively released by Midian Research Institute. It is used to reflect the purchasing value of supply chain brands in the hotel industry over a certain period of time, and can provide data references for the hotel industry to select supply chain brands and use related services. With its outstanding product strength, extensive market coverage, excellent user reputation and strong comprehensive enterprise strength, Yunji Technology has taken the top spot in the "2025 Maidian Hotel Procurement Index MPI Benchmark Brand (Robot Human)".
This index mainly consists of four first-level indicators: the hotel business format development index, the purchasing manager's choice index, the consumer service experience index, and the enterprise comprehensive strength index, as well as over a hundred sub-indicators. It is comprehensively weighted and calculated in combination with authoritative views in the industry, reviews by industry experts, and real market feedback. Based on data and through rigorous selection, Yunji Technology has topped the list with its strength.
Winning this honor not only represents Yunji Technology's leading position in the hotel service robot category, but also indicates that its products and services have been highly recognized unanimously by purchasing decision-makers, end consumers and industry experts from the hotel industry.
At the exhibition site, Yunji Technology's hotel intelligent agent HDOS made a stunning appearance, demonstrating to the attending guests the application of AI+ robots in hotel scenarios: From AI intelligent voice handling over 1,000 service demands, intelligent task assignment, collaborative service completion by robots and humans, timely reminder of abnormal work orders, to data visualization analysis and management, a complete digital and intelligent service solution for hotels has been formed, attracting many attending guests to stop and exchange ideas.
The robot family showcased by Yunji Technology this time includes the compound multi-state robot UP+ delivery + cleaning + open warehouse and intelligent cabinets. The scene was bustling with activity. The robot UP was shuttling between delivering items, cleaning, and patrolling to deliver water, fully demonstrating the multi-functional advantages of a single machine.
The Yunji robot UP can flexibly switch between various usage scenarios such as delivery and cleaning by changing the upper warehouse, significantly enhancing the operational efficiency and return on investment in hotel scenarios. As the "brain" for overall scheduling, the hotel intelligent agent HDOS, with its full-chain task scheduling and multi-intelligent device interconnection capabilities, has built an automated closed-loop process of "AI voice butler - task assignment - robot execution - status feedback".
AI+ robots, redefining the new experience of intelligent hotel services
Facing the practical pain points such as the shortage of switchboard staff during busy hours in hotels, high labor costs, high staff turnover rate, difficulty in standardizing service standards, unclear task allocation, inability to control abnormal processes, and difficulty in evaluating service effects, Yunji Technology has been deeply engaged in the hotel scenario. With the self-developed hotel intelligent body HDOS, we drive hotels towards a stepwise advancement of "service automation - operation digitalization - business intelligence", helping hotels achieve efficiency improvement and revenue increase, and build a new benchmark image of digital and intelligent hotels.
The new scene solution for hotel digital and intelligent services that made its debut this time is backed by Yunji Technology's profound insight and forward-looking layout into the intelligent transformation of hotels and even the broader service industry. Yunji Technology has long transcended the single positioning of robots and innovatively built an intelligent service ecosystem driven by both "embodied intelligence (robots) and off-body intelligence (AI systems)".
From environmental perception, intention recognition, intelligent decision-making to autonomous execution and closed-loop feedback, Yunji Technology has created the industry's first complete and fully implemented service agent ecosystem. It is believed that in the future, robots will truly create value for human society on a large scale with more advanced skills, stronger environmental adaptability and connection capabilities.
The innovative achievements of Yunji Technology once again confirm that technology empowerment is not only a trend but also the inevitable path for the high-quality development of the cultural and tourism industry. In the future, Yunji Technology will continue to deepen the integrated application of AI and robot technology in the cultural tourism industry, and work hand in hand with industry partners to jointly build an open and win-win intelligent ecosystem.
