/PRZWT/Fuzhou, May 30, 2024 - On May 24, on the occasion of the grand opening of the 7th Digital China Construction Summit, Yuanxiang Fuzhou Airport Passenger Experience Customer Service Shuzhiren Joint Creation Pilot held an unveiling ceremony at Fuzhou Changle International Airport. At the event site, the Yuanxiang Fuzhou Airport Passenger Experience Customer Service Shuzhiren, jointly created by Yunzhisheng in collaboration with Xiamen Zhaoxiang Intelligent Technology Co., Ltd. and Huawei Technologies Co., Ltd. officially took up their posts at Fuzhou Changle Airport. Representatives of Yuanxiang Fuzhou Airport, Huawei and Yunzhisheng attended the unveiling ceremony to jointly witness this milestone event.
As the first digital customer service application supported by AI large-scale models in the domestic civil aviation field, Yuanxiang Fuzhou Airport Passenger Experience Customer Service Number Sapiens not only allows airport passengers to truly experience the smart charm of the digital city, but also adds a touch of color to the Digital China Construction Summit.
Yuanxiang Fuzhou Airport Passenger Experience Customer Service Numerical Intelligence is an important achievement in the field of smart airport construction after Yunzhisheng and Xiamen Zhaoxiang Technology jointly established the Smart Airport AI Joint Laboratory. As the first product successfully incubated in the joint venture pilot, its launch not only marks a solid step for the innovative practice and close cooperation between the two parties in the field of smart airports, but also lays a solid foundation for the deeper cooperation between the two parties in the future, injecting new vitality and impetus into the future development of smart airports.
AI customer service number intelligent people rely on Yunzhisheng to borrow large model technology and multi-modal interaction capabilities, combined with cutting-edge technologies such as automatic speech recognition, semantic understanding, voice broadcasting and deep learning real person synthesis, to accurately understand and quickly respond to various inquiries from passengers, providing flight information inquiry, airport facilities introduction, in-app navigation guidance and traffic route planning. It breaks the traditional form of communication, and can communicate through voice, making the operation easier, the inquiry is more friendly, and the response is more timely. Passengers simply say to it: "Flight XX departure time", "I'm going to the boarding gate", "Print the boarding pass" or "How to check in if I lose my ID card", and AI customer service staff can quickly understand its needs and provide corresponding information and solutions.
In addition, AI customer service Shuzhiren uses artificial intelligence-driven graphics rendering, motion capture and Text To Speech technologies to create a highly anthropomorphic virtual digital customer service image. It not only has a realistic appearance and facial expressions, but also the lip shape and voice can be synchronized in real time, providing a communication experience close to real human communication. Compared with traditional airport customer service, AI customer service Shuzhiren can provide 24-hour service, and by collecting and analyzing inquiry data, it can deeply understand the needs and preferences of passengers, so as to provide more personalized and accurate services. It is believed that in the near future, AI customer service Shuzhiren, who has the ability of Yunzhisheng UniTransport's smart transportation model, will be able to master more content and provide passengers with richer content and personalized experience.
The first AI customer service in the domestic civil aviation field, which was officially launched at Fuzhou Airport this time, is a brilliant stroke on the smart transportation map of Fuzhou and even Fujian. Yunzhisheng and Xiamen Zhaoxiang Technology will learn from the successful experience of the pilot, continue to base themselves on innovation and development, deeply explore new models and new ideas for smart airport construction, accelerate the smart construction of civil aviation, and cooperate to build new applications of modern smart airports that are safer, more efficient and sustainable.
Deeply involved in the field of smart transportation for many years, Yunzhisheng has accumulated a large number of replicable and practical experience in rail transit, public transportation, air transportation, transportation hubs, and road traffic scenarios, forming leading industry technical advantages, product delivery advantages, and upstream and downstream synergy advantages. The project has landed in more than 10 cities across the country, including Shanghai, Fuzhou, Guangzhou, Nanning, Shenzhen, Xiamen, Qingdao, Ningbo, Hefei, and Chongqing. Facing the future, Yunzhisheng will continue to explore the effective combination of large models and airport scenarios, continue to inject innovative potential into smart airports, and help the digital giant of the civil aviation industry to move forward steadily.
