Black technology full of operator business hall, how will it be?
If you want to change your business, you will no longer have to face a bewildering set of packages. AI facial recognition accurately builds user portraits and only recommends the most suitable ones for you. There are too many people to handle business. AI customer service robot guides you while chatting with you. It is easy to complete business self-service with mobile phone. At a glance, I saw the same drone and VR glasses on Tmall on the shelf of AI Cloud. I could experience, place orders and pay for them in one go, waiting for home delivery.
The vigorous development and wide application of artificial intelligence has brought life scenes in science fiction movies into reality. From June 27 to 29, during the 2018 Mobile World Congress • Shanghai, ZTE Soft Innovation, the world's leading digital transformation expert, presented a cool N ways of combining AI with operators with the theme of "AI Building a better future".
AI+ Marketing: Think what you want, give what you need
Online intelligent recommendation, offline new retail experience, operators in the whole business operation, is also moving closer to the Internet marketing model. Based on the unique understanding of operators' intelligent marketing, ZTE Softronics, on the one hand, builds the cloud business center to achieve online and offline data connectivity, business connectivity and scene connectivity; on the other hand, it enables multi-channel precision marketing capabilities such as outbound calls, stores, cloud shelves and shopping guides through AI. It solves the disadvantages of communication business and ecological business in marketing mode, differentiated service and business operation, and illuminates the road of intelligent operation of operators.
AI+ customer service: can listen, speak, understand you
In ZTE soft creation exhibition area, AI intelligent customer service is absolutely not to be missed. The introduction of intelligent customer service created by Ali's "Cloud Xiaomi" technology solves various problems in the traditional customer service system such as crowd tactics and poor experience, and reduces the workload of manual customer service by 85% through 7*24 hours online service, helping operators to provide customers with more convenient and fast access services in cloud customer service, cloud call center and other fields. And with the help of intelligent engine to save the cost of voice quality inspection, greatly improve the customer service response efficiency and user experience.
AI+ install D: such as secret accompany, help d for joy
Zte soft creation believes that the era of artificial intelligence, efficient home wide installation maintenance work need not rely on experience and hard. Therefore, ZTE Softcreate launched an intelligent maintenance robot integrating image recognition, machine reading, question answering robot and other AI capabilities, which subverts the working mode of traditional installation and maintenance personnel. It has automatic installation reservation, automatic voice quality inspection and all-weather installation and maintenance support functions, which not only improves customer perception, but also helps operators liberate productivity. For the sustainable development of the home Kuan market to add new vitality.
AI+ cloud pipeline: can learn, love to think, can run
The "cloud pipeline" resource management product released by ZTE Software Innovation in May this year was also officially unveiled in this conference. AI cloud pipeline deep learning of the usage habits of front-line personnel, intelligent push service networking scheme, and operation mode of the Internet and visualization, reduce the complexity of resource management, work efficiency more than three times. The cloud pipeline also has a powerful map function. Through the seamless switch between commercial map and Internet map, it can meet the business needs of different precision. Through the arbitrary superposition of spatial map and time line, it can intuitively show the dynamic changes of resource data and help front-line workers easily complete the comprehensive maintenance of complex resource data.
In this era of unprecedented prosperity of artificial intelligence, the innovative application of AI will inject new momentum into the development of the communication industry. During the 2018MWC Shanghai, ZTE Soft Innovation invites you to visit the F60 booth of N2 Pavilion of Shanghai New International Expo Center and predict the bright future of artificial intelligence together!
