/ Asnews.com/Sep 28, 2022 Guangzhou -- With the rapid rise of digital technologies such as big data, Internet of Things, AI and cloud computing, the transition from traditional office mode to digital and collaborative smart office mode has become a new trend, especially under the influence of the uncertainty of the epidemic. Enterprises are accelerating the layout of smart office mode, and the digital procurement demand for smart office equipment is also increasing. On September 26, JD small and medium-sized enterprise office purchasing Trend conference was held smoothly. Guests at the conference agreed that smart office is an important link to support the digital transformation of small and medium-sized enterprises, one-stop, whole-process smart procurement has become the new trend of small and medium-sized enterprise office purchasing, low carbon energy saving, service integration has become an important consideration of enterprise procurement. Jingdong is building a smart supply chain and continuously improving the service capability of digital office scene to match the change in the purchasing trend of 3C household appliances of small and medium-sized enterprises and help enterprises achieve cost reduction and efficiency increase.
Based on the new trend of enterprise smart office digital mobile office solutions to enterprise procurement needs
At present, office procurement presents four new trends: workplace youth, office mobility, environment intelligence and service integration, which make enterprise procurement needs also have corresponding changes.
From the perspective of office equipment users, Generation Z has become the new force in the workplace. They have independent office ideas and ideas, yearn for flexible office space and comfortable working environment, and pursue office products with fashionable intelligence and appearance level as well as good use experience. It is easy to portable, anytime and anywhere can work mobile terminal equipment.Supporting the intelligent mobile office for the whole period and the whole region has become an important means to improve the office efficiency. The six elements of equipment, connection, identity, application, security and experience constitute the efficient digital mobile office. Portable mobile devices and digital office software will become the new trend of smart office in the future. Therefore, on the basis of the original excellent mobile device supply chain, Jingdong actively cooperates with manufacturers to create a new supply chain capability serving smes in digital office, mobile office and collaborative office scenarios, as well as an integrated solution of terminal hardware equipment purchase + software service to meet the office needs of smes in diversified scenarios. Help enterprise customers to achieve efficient and orderly digital mobile office. It is understood that Jingdong will continue to launch a new era of digital mobile office solutions of "end, cloud, response and service", so that enterprises can achieve convenient consumer purchasing experience and professional product use experience.
Refined products match enterprise procurement needs upgrade enterprise office procurement new experience
With the rise of smart office mode, enterprises tend to purchase according to the actual procurement needs of leisure rooms, offices, meeting rooms, tea breaks and other scenes in the office environment, so as to accurately meet the needs of employees. Therefore, scenario-based procurement, which matches employees' post responsibilities and combines the actual procurement scenarios of enterprises, has become a new trend of office procurement of enterprises.
Take office computers as an example. As an essential productivity tool for employees, 30% of the procurement budget is often spent on computers. According to JD's data, more than 60% of enterprises purchase more than two types of computers at a time, and the average number of small, medium and micro enterprises purchase more than 6 PCS, on average 3 times a year, while in some rapidly developing industries, the interval between two purchases is only 30 days.
It is worth noting that light, thin, touch screen, use scenario refinement has become the new trend of enterprise office equipment procurement, enterprise demand for office computers to intelligent, portable, professional, commercial direction transformation, high quality price ratio, high performance has become the first factor considered by more and more customers. Based on this, Jingdong connects the market end, brand production end and user consumption end by virtue of its digitalized supply chain capability. Relying on C2M reverse customization capability, Jingdong reverse-promotes the birth of a series of new products and categories of office equipment oriented by customer demand, such as thin and light books, designer computers and silent mice. It can accurately meet enterprise users' demand for multi-office scenarios and multi-functional products, and also help enterprises realize fine operation and improve production efficiency.
Integrated services become a new trend of enterprise procurement to help enterprises efficient and convenient procurement
Focusing on household appliances in the field of workplace office environment, Jingdong is also constantly providing professional scene solutions for enterprise customers, mainly focusing on the three scenarios of household appliances for office demand, household appliances for quality improvement and household appliances for health and epidemic prevention. According to JD.com's data, the top five electrical appliances purchased by enterprises for office environments are flat-screen TVS, air conditioners, refrigerators, air purifiers and electric kettles. Intelligent, energy-saving and service-oriented have become an important focus of enterprise procurement, and the realization of intelligent office of the Internet of Things through emerging trend electrical appliances has become a new purchasing trend.
It is worth mentioning that, in addition to the factors of the product itself, installation, maintenance related after-sales service experience has also become an important part of enterprise office procurement attention. In order to comply with the new trend of smart office of enterprises and meet the diversified and personalized purchasing needs of enterprises, Jingdong has created a full-scene solution of "one price without worry" commodity + service for enterprise customers, so that enterprise customers can enjoy the purchase rights and interests including survey, design, installation and auxiliary materials without having to apply for purchase fees twice. With integrated services to provide enterprises with more perfect, professional, intelligent integrated engineering procurement experience, so that enterprise procurement more efficient and convenient.
< P > The rise of smart office mode has prompted changes in enterprise procurement needs. Jingdong will continue to cooperate with ecological partners, increase the construction of digital office scene service capacity, and match the trend of digital procurement with smart supply chain and smart office solutions. Create a new purchasing experience of intelligent, digital, environmental upgrading, green and low-carbon for small and medium-sized enterprises, meet the diversified and all-round purchasing needs of the majority of small and medium-sized enterprises, make the office more efficient, low consumption and convenient, help enterprises reduce costs and increase efficiency, improve the overall competitiveness of enterprises, and achieve "upward" breakthrough growth.
