Through many angles, the secret of the success of such a fast growing brand operation group company lies in that its management team is from both international and local well-known enterprises. They can really have insight and deep understanding of consumer needs. The brand strategy formulation, creative design and content production, media promotion, store operation, pre-sales and after-sales service and a series of operational service concepts are implemented through every link of customer relationship management, to help brand owners fully realize online and offline, whole-process and all-channel overall marketing.
On the other hand, digital business philosophy always runs through its operation and management process. Kun Chi utilizes all-round big data analysis ability to help brands realize accurate operation of supply chain, comprehensively improve consumers' shopping experience, and realize brand incubation and upgrading. Kun Chi attaches great importance to data operation and security when an operation service provider passes the "equal-guarantee Level 3 certification" of the Ministry of Public Security.
As the scale of the business continued to grow, Kun Chi had to optimize and upgrade the original system. On the one hand, the increasing number of online and offline orders, especially in the peak period, the rush of orders to form a challenge to the original inventory management logic; On the other hand, warehouse shipment capacity and management accuracy also need more efficient WMS to implement, and the management requirements of industry and finance integration also need new technical support. In 2021, Kun Chi started to upgrade the core system of its supply chain. In order to fit in with the rapid development of the business, the product and solution provided by the partner must maintain the maximum flexibility, both to ensure the evolution of the existing business and to retain the maximum flexibility for the future uncertain customer needs.
Tongtianxiao Software has the honor to be a technology provider of Kun Chi's supply chain. In early 2021, Tongtianxiao Software entered the market for demand research and overall system design planning. Under the leadership of the senior director of project implementation, Zheng Jie, the overall strategy of pilot by modules, stages and locations was adopted to ensure that the system switching could complete the iterative launch of OFS+WMS+BMS systems and businesses "quietly" in the most stable way with the minimum impact on the existing huge business volume.OFS(Order Fulfillment System) system is the middle platform of omni-channel order management system of Tongtianxiao software. The upstream fulfillment system takes the original 2C order system and self-developed business management system as the source of order access, and implements unified logistics management by connecting to Tongtianxiao OFS. Based on different data source channels and business attributes, OFS can realize automatic source inspection, inventory allocation, business distribution and data integration within the system. While improving the efficiency of business flow, OFS also plays the role of enterprise data center, reasonably classifying and processing data specifications, so as to meet the requirements of enterprises for data visualization management.
Downstream, OFS were connected with WMS of Tongtianxiao and BMS, TMS of three parties and WMS of other brands.
WMS, as the core logistics operating system of Kun Chi, was comprehensively replaced and upgraded. Through Tongtianxiao WMS, Kun Chi achieves a more efficient warehousing operation process, and synchronously realizes its demand for the construction of automated warehousing services, providing stable, scientific and efficient technical support for the Kun Chi Group to build four major warehousing systems covering the whole country.BMS, as the billing management system of Tongtianxiao Software, played an irreplaceable role in this project. Much of the original complexity of physical billing has been done by people. BMS provided end-to-end expense, cost and revenue calculation logic for Kun Chi's huge business volume, satisfying the expense management needs of business and finance, improving the accuracy and automation of billing, and saving a lot of manpower.
Throughout the whole implementation process of the project, Zheng Jie, senior director of the project implementation of Tongtianxiao, believes that "the greatest value of Tongtianxiao software to customers is not only that we meet the needs of business development and change through information technology means, but also that through this project implementation, we have clarified the respective roles and responsibilities of the system. Optimized the overall information interaction process of Kun Chi. We always regard the success of our customers as our greatest motivation, and the success of our customers is our achievement.
