/ Asahi/Guangzhou, April 26, 2022 -- In recent years, digital transformation has become the only way for every enterprise to develop. The property industry is an important industry related to the national economy and people's livelihood, and digital transformation is one of the important issues for property enterprises. As a property digital ecological service provider, Mingyuan Cloud Property follows the trend and focuses on empowering property enterprises in digital applications. It has launched a one-stop property digital solution -- intelligent property management platform.
The 14th Five-Year Plan in 2021 has given a lot of policy support to promote the development of property digitization, especially in the construction of smart community and smart city. This means that property enterprises in the economic downturn in the general background contains a "reverse growth" opportunity. At the same time, in the face of rising labor costs throughout the year, the profit space of property enterprises is constantly being compressed. Through digital transformation, it has become the internal demand of property enterprises to reduce cost and increase efficiency by promoting process remodeling, machine replacement and other reforms.
Intelligent property management platform is a one-stop property digital solution launched by Mingyuan Cloud based on its profound insight into the trend of property industry change and years of experience precipitation of benchmarking enterprises in the service industry. It focuses on four value scenarios, including cost reduction, efficiency improvement and quality assurance, new service experience, digital-intelligence-driven innovation and efficient management decision-making, to help enterprises improve industry insight, owner connection and agile service Business, innovative management, group management and control capabilities.
Construct intelligent management system of material enterprise
Make management more accurate and service more efficient
In the past, traditional Internet service providers provided property enterprises with basic tools for business management, covering different segments. These tools helped the digital construction of property enterprises to some extent. However, due to the fragmentation of multiple systems, enterprises had to switch back and forth between different systems, which not only had poor operating experience, but also easily formed information islands, and business data could not be exchanged and precipitation, which was difficult Exert maximum potential energy.
The intelligent property management platform connects the internal and external systems of enterprises, and helps property enterprises realize business coordination in the whole process from owner connection, equipment and facilities, work order processing, customer service, cost control budget, procurement management and so on. Business data of different links can be exchanged to make data-driven and intelligent operation possible, thus helping enterprises to continuously optimize service for owners, accelerate management efficiency, and enhance decision-making ability. The specific performance is as follows:
1. Directly connect the owner to improve the operation efficiency of private domain
The smart property management platform helps property enterprises maximize their social potential in the era of mobile Internet and achieve 100% connection between owners. Property enterprises can reach owners in real time by single chat, group chat, intra-group robots and other means, and provide owners with 24-hour online services covering complaints and suggestions, public opinion management, online payment, arrears collection, etc., so that owners can continuously enhance their sense of property services To promote the satisfaction of owners.
2. Efficient coordination between real estate and property work order
The smart property management platform opens up the real estate property cooperation channels, from work order initiation, progress tracking to feedback and evaluation, the whole process is digitized and standardized management, promotes the automatic and orderly flow of work order, accelerates the process cooperation efficiency of work order from real estate to property, and achieves the processing rate of work order of 100%.
3. Data-driven business growth
With its own efficient data aggregation and cloud computing capabilities, Mingyuan Cloud Property helps property companies to establish a multidimensional data report system, which vividly displays the real situation of enterprise operations in dynamic, interactive and graphical ways, provides intuitive and real data reference for management decision-making, better facilitates value-added multi-channel business development, and drives revenue growth!
New functions, new scenarios
Comprehensively raise the level of enterprise operations
Under the customer-oriented era, the management and service of material enterprises have also undergone profound changes. To this end, the smart property management platform starts from the needs of owners and specific business scenarios, takes the platform as the core, and designs four product modules, including smart property management, smart service, smart Internet of Things, and smart brain. Each module is based on the advanced technical architecture of the open platform of Mingyuan Cloud Skyrim, abstracts the common business scenarios and functions of Wuji enterprises into the core data model, business rules and logic of the module, so that Wuji enterprises can build a variety of digital applications based on the four product modules, forming a complete business closed loop.
1. Smart property management
It integrates complex business systems such as basic four insurance and charging, and enables online standardized and intensive management of equipment and facilities, comprehensive inspection, quality control and finance, and efficient collaborative processing, so as to realize the "integration of industry and finance", "digitalization of equipment", "intelligent inspection" and "systematic quality control", and constantly improve the efficiency of owners' complaint response and timely handling of reports.
2. Smart service
Help material enterprises to improve the service system, always connect with owners, through tracking owners' behavior habits, precipitation owners' data for enterprises; Perfect the owner label, establish the three-dimensional owner portrait. On this basis, the use of indoor and outdoor advertising, convenient facilities, business sites and other resources, precise delivery of service content to owners, help material enterprises to better carry out value-added business, to achieve service expansion profit.
3. Intelligent Internet of Things
AIoT technology is used to realize multi-scene intelligent hardware linkage service, to help find and deal with abnormal events when the object is reached, and to block security loopholes; At the same time, support crowd classification control, unattended, provide a variety of ways of traffic, so that property enterprises can use low labor costs to solve the property parking fees and other problems, so as to improve the travel efficiency and experience of owners; In addition, through the EBA gateway, material enterprises can also carry out remote fine control and automatic early warning of equipment, speeding up the efficiency of equipment operation.
4. Smart brain
Build multidimensional data Kanban board, support real-time, transparent and visualization of core business data, enable property enterprises to fully control real-time data information such as owners, equipment and facilities, work order and finance of the whole network, and establish a scientific decision-making and analysis system; In addition, by standardizing the procurement process of materials and strictly selecting the source of quality goods, we can improve the integrated purchasing ability of materials and effectively reduce the procurement cost. Help material enterprises to improve the accuracy of budget and reduce the deviation rate by integrating business with business, performing the agreement online and controlling the risk of reimbursement.
At present, smart property management platform has become a powerful starting point for a group of property enterprises to realize digital upgrading and transformation. Enterprise users, including Poly Property Management, China Construction Credit and Overseas Chinese Town, etc., are full of praise for the new digital experience brought by smart property management platform. In the future, more property enterprises will take advantage of the digital transformation of the industry, establish a dedicated digital management system, reduce operating costs, improve the efficiency of management services, so that the income of enterprises to achieve steady growth! (Ming Yuan Yun Property)
