In order to summarize and publicize the initial achievements in government governance informatization and public service informatization, and to commend the typical cases that have made outstanding achievements in public service system reform, basic data construction, information resource sharing, service system construction, business environment optimization, highlighting "less errands for the masses", in May this year, The Government Affairs Informatization Branch of China Computer Users Association collected "Typical achievement cases of Government governance informatization and public Service informatization", which received positive responses from relevant units all over the country. After layers of screening, a total of nearly 100 achievements and cases from across the country shortlisted.
IT is worth mentioning that in the category of government governance informatization, Ruijie RIIL integrated operation and maintenance management platform was adopted in the core operation and maintenance system of the National Information Center, the Information Center of the Ministry of Water Resources and other award-winning cases, and won three awards: outstanding, excellent and advanced.
Outstanding Award -- "Operation Support Platform and Call Center System of National E-Government Extranet Platform Phase II Project"
The case of "Operation Support Platform and call center System of the Second phase Project of the National e-Government External Network Platform" submitted by the State Information Center has met the new demand for operation and maintenance services of large-scale key businesses across multiple levels, and completed the transformation of large-scale network construction and simple channel service to comprehensive support of various businesses. It has achieved a series of service support for the business of multiple ministries from application, follow-up, opening, operation to later service guarantee (the approval processing time is reduced by 70%), improved the visualization and traceability ability of the whole process of approval and service, and realized the 360-degree escorting guarantee for the super-large scale applications, such as the application monitoring of Credit China and the Belt and Road website. The number of individual business resources is 1000, and the daily visits exceed 100 million times.
Excellence Award -- "Information Center of the Ministry of Water Resources -- Building a Command Center for Comprehensive Operation and Maintenance of Intelligent Water Conservancy"
The case of "Ministry of Water Resources Information Center - Building Intelligent Water Conservancy Comprehensive Operation and Maintenance Command Center" submitted by the Information Center of the Ministry of Water Resources uses the modeling technology and automatic discovery technology based on the unified information model to realize the automatic discovery and comprehensive management of various infrastructure based on IP technology in the whole network, combined with the construction of the CMDB(Configuration Management System) platform. The CMDB and IT resource monitoring, business system operation, fault impact analysis, automatic resource inspection, operation and maintenance process management and other systems are seamlessly integrated, changing the current situation that the existing system is separated and cannot be linked, and greatly improving the precision level of operation and maintenance, automation level, intelligent level.
Advanced Award -- "Four-in-one Operation and Maintenance Support System for Central Platform of Government Affairs External Network"
Ruijie Network submitted the plan of "four-in-one Operation and maintenance support system for central platform of external government Affairs Network". It can build a visual intelligent decision-making center for management decision-making, realize the implementation of upper and lower level interconnection application for the national vertical network, realize the user experience analysis and operation support for key businesses, and provide service quality and efficiency for external business online service hall and other characteristic business scenario design. Comprehensively promoted the professional, standardized and intelligent level of operation and maintenance management of electronic government affairs external network in our country.
Ruijie RIIL, China's IT operation management leader
Fine cultivation for ten years, continue to activate IT value. Ruijie RIIL has realized the continuous progress of following the changes of user needs and product technology iteration and innovation through continuous in-depth scenes, forming a family of products and solutions covering the whole scene, providing scenario-based solutions for the government, education, medical care, public security, enterprises, transportation and other industries. Especially in the field of e-government, RIIL has served 75% of domestic ministries and commissions, and has become a trusted brand of e-government internal and external network operation of government units at all levels, simplifying management and improving efficiency for "creating a people's satisfaction network".
At present, RIIL has ranked first in China's IT operation management market for three consecutive years, leading the IT operation management market all the way. RIIL-BMC integrated business management, RIIL-Cheetah Intelligent Operation and Maintenance, RIIL-Relax IT service management and other featured products continue to improve, to help users realize a more intelligent operation and maintenance management mode, to meet the opportunities and challenges of digital transformation.
With a list of winners:
