The telecom industry has gradually reached a consensus on the application of AI in carrier support systems. "AI can help operators operate more efficiently and maximize the value of their data," Guo Jun, general manager of the OSS product line at Hulwhale Technology, said at the Global User Summit held during the Cloud Conference. With the development of AI technology from computational intelligence, perceptual intelligence to cognitive intelligence and creative intelligence, the application of AI in the operator support system is also gradually expanding, such as intelligent management, intelligent planning, intelligent arrangement, intelligent decision-making and other fields."
Before joining Ali Zoo, Whale Science and Technology (formerly ZTE Soft Chuang) has been working hard in the operator field for nearly 20 years. Whale technology resource management solutions have been verified by more than 20 provincial production projects, including Fujian Mobile, Xinjiang Mobile, Jiangsu Mobile, Jiangsu Telecom, etc., in the exploration and innovation of operator resource management domain is in the leading position in the industry, committed to improving the resource service ecology, providing location, visualization, intelligent resource services, to create O domain ecology.
After becoming a member of Ali Zoo, Whale Technology has been enabled by Ali Cloud cloud computing, artificial intelligence and big data technologies. "Our resource solutions have gradually transformed from" realizing value through software "to" realizing value through data ", with "intelligent resources" as the core platform of products. Based on the micro-service architecture of platform + application and the modeling idea of broad category modeling + metadata driven, the three functional centers of resource data governance, resource lifecycle management and resource data analysis are built by making full use of mobile APP and GIS based location operation capability, and the resource management ecological system construction capability is built to help operators improve data quality. Explore the value of resource data and improve the efficiency of service opening." Whale science and technology resources product director Zhu Yudong speech emphasized.
During the cloud Habitat Conference, Whale Technology demonstrated its future-oriented package of intelligent resource solutions to help global operators realize efficient operation and intelligent management of network resources and maximize the realization of data value.
GIS capability Open Platform -- provider of location-based service capability
It provides six functions and services of maps, data, services, capabilities, tools, and mobile maps. It can connect with different GIS engines, introduce open source GIS and Internet maps, realize unified service content distribution, access management, and business service hosting, and provide to various upper-layer application systems for calling, improve development efficiency, and greatly save investment in purchased parts.
Cloud Pipeline and its partner -- application services based on GIS platform Open platform:
1) Cloud pipeline: a new generation of popular products supported by Internet operation and architecture: it has realized a unified search engine with millisecond level of all-domain and all-professional data, automatic search of optical routes, scenario-oriented graphical operation, and flexible hierarchical display of Internet/business maps.
2) Online design: Control the accuracy of resource data from the source, and solve the problems of time-consuming external design survey, support of online design tools, and delayed resource storage through the online design system of PC/ mobile terminal. Control the data quality of dummy resources from the source, support the output of CAD drawings to guide engineering construction, create a precedent in the industry.
3) Large network topology: visualization of network structure, integrated GIS presentation of the whole network, to solve customers' difficulties in fault handling and alarm location.
4) Jiaguan intelligent demand planning platform: Precise management starts from planning, establishes a comprehensive demand base, systemized value analysis, end-to-end control and approval process, provides intelligent planning support means, and intuitively presents and tracks GIS maps.
5) Intelligent site selection: one-key resource confirmation, Internet map, search engine and other technologies are used to optimize site selection efficiency.
1) O-domain data center: Data is the core asset of an enterprise
Aiming at the centralized analysis of data in the whole network of O-domain, big data processing tools are used to gather, fuse and extract heterogeneous data dispersed to multiple systems and synchronize them to the big data platform step by step to form unified wide table data and provide intelligent data services for upper-layer applications.
2) Key customer view: one point of access, multiple points of feedback
Aiming at the group's customer business, the visualization view of end-to-end service support capability of the whole network is constructed to provide integrated support for the pre-sale, sale and after-sales business of customer gathering business, and effectively improve the operation and maintenance efficiency of customer gathering business.
3) Resource health and data governance: evaluate the health of resources in multiple dimensions and give full play to the value of healthy data
1) Full professional data collection: process collection program of collection, conversion, encapsulation and comparison
Support transmission, exchange, data, wireless, PON and other dedicated network data real-time/quasi-real-time acquisition, and encapsulate into a network topology presentation.
2) Large-screen monitoring: large-screen visual monitoring of alarms and performance can be flexibly supported
Large-screen monitoring and self-service data analysis tools. You can simply drag and drop to obtain service insight and customize a large-screen within 10 minutes.
3) Homke/Jike business performance analysis: end-to-end business quality control
Through AI intelligent platform, machine learning and big data modeling technologies are introduced to efficiently analyze business performance trends, support pre-check and pre-repair processes, and discover and solve problems in advance.
The resource ecology of Whale Science and Technology is based on the production management demand matrix of operators, taking the resource life cycle dimension as the cue, dividing the resource management products into several functional centers. At the same time, the modules of the functional centers are decoupled, and the micro-servitization of capabilities is adopted. Artificial intelligence and big data analysis are introduced to create intelligent resources and build an agile resource management capability system.
