Recently, just in the cloud conference to complete the new brand release of whale technology in the operator market. After winning the bid of the new construction project of Hainan Telecom OSS operation support System - Unified network Element Library in 2018, Whale Science and Technology won the new construction project of Hainan Telecom service support system again.
In order to build the intelligent operation support system and realize the automation of operation and maintenance, open capacity and agile architecture, Hainan Telecom launched the capacity construction of OSS intelligent operation system in 2018, and reconstructed the OSS system comprehensively from the collection layer, data layer, capability layer and application layer.
Hainan Telecom service support system mainly replaces the capability of the original electronic operation and maintenance system, and combines the operation and maintenance management requirements of the Group and Hainan Telecom to improve its functions, so as to meet the application requirements of operation and maintenance process management and intelligent construction scheduling of the whole province (including government and enterprise). Under the guidance of Ali, Whale Technology will fully integrate intelligence into OSS solutions, and create a series of AI+OSS solutions such as intelligent installation and maintenance, intelligent resources. The next-generation service support system created for Hainan Telecom will establish the capabilities of cutover management, operation planning, reinsurance management, disaster management and fault management, realize the flexible configuration of process links, and support the intelligent scheduling and process control of construction links. At the same time, the service guarantee system will build the comprehensive operation and maintenance APP function to achieve the comprehensive operation and maintenance APP full professional support coverage.
The system introduces new capabilities such as order grab, GIS monitoring and automatic construction quality inspection, supports rapid expansion of application modules, flexibly ADAPTS to the requirements of operation and maintenance functions, quickly responds to changes in requirements, supports complex and changeable business processes, and provides powerful configuration capabilities of processes and forms.
The new service support system will comprehensively improve the intellectualization of construction scheduling of Hainan Telecom, improve the timeliness of fault control and troubleshooting, reduce operation and maintenance costs, improve customer satisfaction, and strengthen the market competitiveness of Hainan Telecom.
