/PRZWT/At present, the lead-acid battery industry is confronted with a structural contradiction between the lagging upgrade of service standards and the increasingly high demands of users. For a long time, the industry has generally been plagued by pain points such as ambiguous standards, short replacement cycles, and fragmented service experiences. Users have widespread concerns about the driving range and after-sales guarantee. Against this backdrop, on October 23rd, at the 42nd Jiangsu International New Energy Electric Vehicle and Parts Trade Fair, Yadea Huayu Battery officially released the "New Quality Service Standards of Huayu Battery" and its 13-month full replacement new products. With the core commitment of "no maintenance, only new", Yadea Huayu Battery is dedicated to reshaping the industry service ecosystem and driving lead-acid battery services into a brand-new stage of development.
Service Innovation: From "Maintenance Turnover" to "Immediate Inspection and Replacement"
The traditional lead-acid battery industry generally adopts the "repair turnover" model. After a battery malfunctions, users have to go through a cumbersome process of inspection, approval and waiting. Not only is the service cycle long, but also disputes over "false return" often arise due to inconsistent standards, resulting in a fragmented user experience.
The latest "Huayu Battery Quality Service New Standard" launched by Yadea Huayu Battery has completely overturned this model. With "immediate inspection and immediate replacement" as the core, it has built an efficient and transparent service closed loop. Equipped with self-developed Internet of Things intelligent detection instruments, it can achieve ultra-fast detection within 2 hours of full charge and 8 hours of no power. The data is uploaded to the cloud in real time and mutually recognized among stores, dealers and manufacturers, eliminating disputes caused by inconsistent standards. Once a fault is detected and confirmed, a brand-new battery of the same level will be replaced immediately without the need for maintenance or waiting. This allows users to completely bid farewell to the quality concerns and rights protection troubles of "fearing battery failure and after-sales disputes".
This service upgrade not only significantly enhances user satisfaction but also, through the mechanism of devolving permissions, endows terminal service points with the ability to make autonomous decisions, greatly reducing response times and setting a new benchmark for service efficiency in the industry.
Quality Foundation: Dual-Engine Drive of R&D and Quality Control
The confidence of "replacing with new instead of maintenance" stems from Yadea Huayu Battery's profound R&D accumulation, strong product capabilities, and a strict quality control system that runs through the entire process. Yadea Huayu Battery has 8 major production bases and over 20 production lines worldwide. It is equipped with a high-level R&D team of more than 300 people, with an average annual R&D investment of nearly 150 million yuan. It has also established 2 CNAS national laboratories, possessing the full-chain R&D and testing capabilities from materials to systems.
At the R&D end, Yadea Huayu batteries have significantly enhanced battery capacity, low-temperature resistance and cycle life through core technologies such as the addition of graphene materials and fully automatic production processes. Take the newly released King Kong series batteries as an example. Their charge and discharge cycles can reach approximately 600 times, which is twice the lifespan of ordinary lead-acid batteries. Moreover, they have excellent cold resistance and can maintain outstanding performance even in low-temperature environments.
At the quality control end, all core processes have been fully automated, from continuous casting, continuous rolling, continuous coating to automatic paste mixing, automated assembly, and precise formation, ensuring the high consistency of each battery. Meanwhile, the company implements total Quality Management (TQM) covering the entire product life cycle, establishes a full-process quality traceability system, and conducts 100% failure analysis on defective products returned to the market, forming a quality control closed loop.
The outstanding R&D capabilities and the strict quality control throughout the process jointly form the solid foundation for Yadea Huayu Battery to dare to promise "no maintenance, only new replacement", and drive the industry from "price competition" to "value competition".
By establishing a clear and efficient standardized service system, Yadea Huayu Battery has taken the lead in completing a profound transformation from "selling products" to "safeguarding user value". This is not only an upgrade of the service strategy, but also a reshaping of the value concept based on quality. The depth of quality determines the strength of service commitment. The depth of service defines the height of industry value. In the future, Yadea Huayu Battery will continue to lead the industry with its solid product strength and sincere service, jointly creating a new era where users are at ease, channels are confident, and the industry is healthy.
