Customer-centric, Dongfeng Longqing's new generation of intelligent AMT customer experience day was a complete success

2024-09-03 13:55 0

/PRZWT/September 3, 2024 Shenzhen - Longqing Smart Power Chain, a new experience of worry-free money making. On August 28, 2024, a unique Longqing new product value experience was grandly held at Dongfeng Commercial Vehicle Headquarters. 30 Dongfeng Commercial Vehicle VIP customers and 20 dealer representatives were invited to participate in the driving experience of Longqing's new generation of intelligent AMT. Wu Huaizhu, deputy general manager of Dongfeng Commercial Vehicle Co., Ltd., and leaders from the technology center, marketing and marketing fields, commodity fields, and Longqing Power Co., Ltd. attended the event. The event lasted for three days. Participants not only drove the latest models equipped with Dongfeng Longqing's new generation of intelligent AMT in person, but also had face-to-face exchanges with product engineers and technical experts.

Wu Huaizhu, deputy general manager of Dongfeng Commercial Vehicle Commodity and Technology Field, expressed his gratitude to all leading customers and dealers for their participation and feedback on behalf of the company. Xue Linyi, deputy director of Dongfeng Commercial Vehicle Marketing and Marketing Field, awarded Wang Yanfeng, Shi Quan, Zhang Qing, Wang Haitao, Yang Lin, Qi Yanfeng, Chen Yong, Yan Chaojun, Hou Zhanfeng, Dong Fengjun, Ban Honglong, and Li Hongxi 12 leading customers the honorary title of "Dongfeng Commercial Vehicle New Product Tasting Officer".

Go out, delve into customer operation scenarios, and build a foundation for new product development

At the beginning of 2024, Dongfeng Commercial Vehicles started a series of visits and surveys with customers, and the heads of relevant business departments went to Hunan, Beijing, Shanghai, Sichuan and other places to conduct market surveys in-depth customer operation scenarios.

Through going out again and again, Dongfeng Commercial Vehicles not only reached consensus with its partners on issues such as industry development policies and trends, technological innovation, autonomous driving, industrial chain collaboration, and vehicle solutions, but also discussed in-depth with customers in terms of product development, feature improvement, new technology development and application, optimizing customer experience, improving operational efficiency, and matching service special projects.

Please come in, listen to the voice of customer experience, and improve the direction of product power

At the same time, a series of customer product value in-depth experience activities were also carried out in an orderly manner at Dongfeng Commercial Vehicle Base Camp. The first batch of customer test drives of Dongfeng Longqing's new generation of intelligent AMT are a vivid snapshot of Dongfeng Commercial Vehicle and its customers' "value sharing and mutual benefit symbiosis".

Under the leadership of the staff, the invited customers and dealers visited the Longqing factory, vehicle factory, and brand experience center. Through this Dongfeng value tour, the participants not only saw and believed the 55-year ingenuity of Dongfeng Commercial Vehicles, but also had a personal experience of Dongfeng Longqing's courage to take on the mission of revitalizing China's independent powertrain. The subsequent test drive activity allowed the invited customers to have a more intuitive and profound experience of the key characteristics of Dongfeng Longqing's new generation of intelligent AMTs, such as economy, power, and handling.

Especially in the road test experience on August 26, 8 leading customers test-drove 2 vehicles equipped with Longqing 11L, 13L and a new generation of intelligent AMT models with a full load of 49 tons through plains and hilly road sections, and conducted an all-day customer road test experience. From Shiyan to Baokang, 300km round trip, simulating the actual operation scenarios of users. After the actual test experience, they highly affirmed Dongfeng Longqing's new generation of intelligent AMT gearbox. The real and objective evaluation feedback provided a valuable reference for the improvement of product characteristics in the later stage. During the tasting exchange on the afternoon of August 28, Dongfeng Commercial Vehicles once again invited customers who participated in the experience to communicate and interact, listen to customer experience feelings, record customer feedback problems and improvements, and conduct in-depth excavation of customer needs.

Adhere to quality, ingenious manufacturing, and open a new chapter in the domestic independent power chain

During the event, Li Jinning, Minister of Frontier Development Department of Dongfeng Commercial Vehicles, gave a detailed introduction to the core technology and R & D background of Dongfeng Longqing's new generation of intelligent AMT. It is reported that the vehicle adopts the development and verification of the operation scenario close to the end point customer. After more than two years of adjustment and verification, it covers: North China, Northwest coal and bulk distribution, Central and Eastern Sichuan and Chongqing bulk distribution and sand and gravel materials, typical mountainous areas in Southwest China, freight and other scenarios, as well as typical routes such as livestock and poultry, cold chain, hazardous chemical, express delivery, and steel mills. Dongfeng Longqing's new generation of intelligent AMT has also become the ultimate pursuit of Dongfeng commercial vehicles and the ingenuity of opening a new chapter of the domestic independent power chain.

Focusing on customer-centricity, Dongfeng Longqing's ingenious move to lead product value improvement with technology drive has also been highly recognized by the market and customers. On May 28, Longqing 3.0 gas new product was launched in Shijiazhuang, and immediately became the value choice of gas vehicles in the resource market; on July 11, 30 Dongfeng Tianjin KR equipped with Longqing Power DDi47 were delivered in Shenzhen, and put into the trend of Shenzhen's urban logistics development; on July 15, 460 Dongfeng Tianlong KL Longqing 3.0 gas new products were delivered in Xinjiang, setting a new standard for the second half of 2024.

Every step of the Dongfeng Longqing brand has been solid and powerful. From its birth in 2019 to the successful development of a new generation of intelligent AMT in 2024, Dongfeng Longqing has not only firmly engraved the reliable gene of Dongfeng commercial vehicles into every product, but also set the spirit of striving for strength and continuous improvement in Chinese automobile manufacturing in the development process of China's independent powertrain brands.

Source: Corporate press release
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