Shanghai Jindi Tianyu: quality service, love, wisdom innovation better life

2022-08-01 18:24 0

On July 7, 2022, the "China Real Estate Index 2022 Real Estate Market Trend Report" hosted by Beijing Middle Finger Information Technology Research Institute and undertaken by China Real Estate Index System and China Property Service Index System was held in Beijing.

The conference summarized the changes and forecast of the real estate market in the first half of 2022, released the latest results of the index research of urban property service benchmarking projects, explored the application of scenario-based data, interpreted the investment and financing strategy from the digital perspective, and prospected the intelligent and ecological development blueprint of the industry.

Shanghai Gemdale Tianyu, a subsidiary of Gemdale Property Management Co., LTD., won the honor of "2022 Shanghai Property Service Benchmark Project" and "2022 Five-star Property Service Project" by virtue of its excellent service level.

As one of the "heaven" series projects of Gemdale Group, Shanghai Gemdale Tianyu Project community tailormakes exclusive property services for high net worth individuals and foreign high-end business people. With professional and intimate services, customized exclusive services, and digital intelligence fine services, the property services can be seen as "things" and "people". With enthusiasm for the owners to create a comfortable safe, elegant style of living environment.

Quality is the foundation and lifeline of property service. Gemdi Smart Service Group Shanghai always adheres to the principle that "customer satisfaction is the ultimate standard for testing property service", continuously deepens 26° butler service, provides professional and intelligent basic service and refined and customized characteristic service, and is committed to creating a warm residential community. To the majority of owners a different kind of service experience. With its excellent, perfect and comfortable service, Shanghai Gemdi Tianyu Project has been widely praised by the owners. The community has been awarded as the Excellent Project of Shanghai City for many times in succession. As the benchmark project of Gemdi Intelligence Service in Shanghai, it receives more than 20 visits from outside every year. As the key project of ISO system certification of Shanghai regional companies, Shanghai Gemdale Tianyu Project is not only one of the main projects of Gemdale Intelligence service benchmarking external companies, but also will become an important part of the construction of Great Hongqiao plate and even another landmark building community in Shanghai.

Professional intimate service

Combined with the characteristics of the owners of high net worth individuals and foreign high-end business people, Shanghai Goldfield Tianyu project targeted to create a security, private density and comfort of the characteristics of the property service program. A well-trained security team on duty 24 hours a day, with multiple electronic access control, patrol monitoring system and other intelligent security systems, on the premise of not disturbing the privacy of the owners, to build a fine and tight security network, to provide a full range of public order security for the park's daily life.

Gemdale Intelligence service continuously deepens the 26° butler service mode. While further upgrading customer service, Gemdale emphasizes more intimate humanistic care to give customers just the right comfort. No matter when the owner feedback the demand, the customer service housekeeper will be the first indirect order, and the staff on duty will quickly follow up and deal with it, so as to minimize the communication time cost, respond and solve the problems with the highest efficiency, and solve the problems for the customers.

Engineering maintenance center managed by professional personnel, from the maintenance to customer return visit, one-stop maintenance special assistance, to provide owners with complete family maintenance services. Strengthen the team ability training, teach the practical experience and professional skills accumulated from the front-line service, focus on cultivating the active service consciousness of the staff, promote the property service towards the direction of high quality and efficiency, so as to gain the recognition and favor of a wider range of customers. From sending cool in summer and warm in winter, to changing flower beds and green plants according to the season, and to community cultural activities during holidays, Shanghai Jindi Tianyu Project is committed to delivering professional services to the key points required by the project and to the actual needs of customers based on excellent service quality.

customized exclusive service

High-end project customers' requirements for property services are not limited to basic security and cleaning services, but also need more intimate professional services. Shanghai Jindi Tianyu Project is based on excellent service quality, and the exquisite plants are replaced according to the season. It provides care for new owners when they get into their homes, when they get married, when they get married, when they get married, and when they get married. The public facilities are repaired as soon as they break down, and it always maintains the high quality living experience of the community. The project not only adopts "7x24 hours" all-weather customer service, but also provides relevant professional security services according to customers to meet customers' needs of home delivery, in-home maintenance and so on at any time. No matter after decoration, fine cleaning, carpet cleaning, disinfection and transportation, or lobby mirror maintenance, landscape water system maintenance, seasonal green plant replacement, Gemdale Wisdom service can provide exclusive green cleaning services according to customer needs. The personalized service of "satisfaction" + "surprise" enhances the senses of the owners from all aspects and perspectives, and provides a safe, comfortable, stable and harmonious livable living environment for the owners.

Gemdale Wisdom Service Group Shanghai Regional company also provides customized service for our customers, so that customers are no longer upset by household chores, no longer troubled by the indoor environment. From housekeeping services such as cleaning, storage and new house opening, to maintenance services such as water, electricity and household appliances, and secondary decoration, to interior beautification services such as mite elimination and removal, home decoration design, and even asset management services such as house rental and sale and house sale agent, all can provide professional quality assurance according to customers' actual needs. Customers can not only improve the indoor living environment more accurately, We can also experience one-stop moon-in solution for carrying bags, easily complete asset management operation, and target to solve customers' pain points to meet customers' diversified needs.

Digital intelligent fine service

Guided by business strategy and using emerging technologies such as Internet of Things, cloud computing, big data and artificial intelligence, Gemdi Intelligent Service Group Shanghai Regional Company continues to make efforts on the road of property service intelligent number. Artificial intelligence (iot) facilities and equipment such as security patrol robots, intelligent remote sensing monitoring, intelligent ladder control access control are introduced, and public area management platforms such as intelligent analysis platform, intelligent facility management platform, and intelligent car yard management platform are comprehensively applied to "Think series" property service mobile office products. To provide owners with "people + vehicles + things" integrated ecological platform of the Internet of things, to achieve full connectivity within the community, to achieve all-round communication between people, things and people.

Real-time monitoring equipment energy consumption management and other functions, fully intelligent management of the power supply and distribution, water supply and drainage, elevator system of each building, public facilities are broken on the spot repair, achieve centralized equipment management in multiple places, timely discover and solve the real-time problem in property services, comprehensively improve the overall intensive property management ability and innovative management ability, meet the actual needs of owners in various forms, Effectively improve the owners' sense of service experience, inject professional science and technology elements into daily life, and always maintain the high quality of residential experience.

< /p>< /p>

Adhering to the service concept of "quality service, true love", Gemdi Intelligent Service Group Shanghai Regional company, according to the actual market needs, in-depth exploration of service points, continuous innovation in technology and management, to build a well-trained professional management and operation team. To provide industry-leading professional and intimate services, customized exclusive services, digital intelligence refined services, for the majority of owners to create digital intelligence innovative better life.

Source: Corporate press release
Press release Overseas media release advertorials Release advertorials release press conference Release press release overseas media release media release platform media release release press release Invite media to invite overseas press release Overseas press release