On March 11th, at the global launch conference of OPPO Find X3 series, the "ideal work of ten years" -- Find X3 series, bearing OPPO's exploration and pioneering spirit, appeared brilliantly.
"Streamline body, crater lens design", 2000+ control point, art grade hot forging process, OC0 curved glass coating process, this ten years of ideal work is really surprising. In addition to the body process design aesthetics,OPPO Find X3 series in color and shooting also has many surprising new performance, equipped with 1 billion color dual main photography, full link 10bit color engine and 1 billion color screen, from shooting to storage to display, every step is 1 billion color. This sincere work represents OPPO's attitude and determination towards scientific and technological innovation and breaking the high-end of the game. In the exploration of high-end brand and extreme user experience,OPPO takes service as the key breakthrough.
At this press conference,OPPO launched exclusive service rights and interests for Find X3 series users -- exclusive VIP hotline channel, exclusive customer service center channel, exclusive international protection service,OPPO within one month of release Care+ can be purchased at 20% discount, with "exclusive service, intimate guardian" to provide services across time and space, to bring users can enjoy the exclusive service experience anytime and anywhere.
Stock era, service break bureau
Nowadays, the mobile phone industry has already entered the stock era, and the competition of models at different prices is extremely fierce. What to do in the market reality of product homogeneity and diversified demand has become a common topic for the major mobile phone brand manufacturers. On the other hand, with the tide of 5G replacement, offline life scenes are rapidly migrating to online, and users are increasingly expecting brand manufacturers to provide more efficient service support and more accurate and efficient service solutions.
Changes in the competitive environment and user needs are forcing brand manufacturers to strengthen the optimization of user experience in the whole process. Only by further enhancing the strong driving force of service port, can trust and reputation be formed in the user group, so as to find the possibility of breaking the game in the white-hot competition.
OPPO's layout in the service side has been upgraded and broken through in the Find X3 series. With the two-wheel drive of "product + service",OPPO is committed to improving user experience with service enabling products and building them into one of the strong competitiveness of products through online and offline multi-scene user machine solutions.
Find X3 series exclusive four rights and interests of service, to explore the high-end service across time and space
According to the press conference,OPPO provides exclusive services for Find X3 series users, which are reflected in two dimensions of time and space.
In terms of time,OPPO has set up exclusive VIP hotline channels for Find X3 series users. After dialing in the customer service hotline 95018, users can direct manual customer service, enjoy 7X24 hours exclusive service.
In terms of space, based on the existing service system,OPPO has set up exclusive service channels in more than 900 customer service centers across the country, so that users of the X3 series can enjoy preferential reception when they go to the customer service center. At the same time, relying on the global service layout,OPPO will further upgrade the international protection,Find X3 series users can enjoy equipment maintenance, repair and upgrade services in 59 countries/regions of the world OPPO authorized service centers.
In addition, OPPO Care+ protection service has been launched for Find X3 series, including the whole machine accident protection once a year, one year extended protection, battery renewal and other rights, aiming at fully guaranteeing users' machine experience.
OPPO launched X3 series exclusive service rights and interests of users with the help of Find series ideal works of ten years, which is another major promotion and upgrade of OPPO towards high-end under the strategic layout of globalization: more humanized hotline response, more efficient offline services, international protection services covering a wider area, all highlight OPPO break the high-end market and explore The determination of high-end service.
Conclusion:
Under the tide of The Times, as the world's leading smart phone and terminal technology company,OPPO adheres to the concept of "technology for people, good for the world". While continuously improving its product and technological capabilities, Oppo attaches great importance to people-oriented, regards users as friends, and goes to users to understand their real needs, so as to provide users with humanized and warm intimate services. For Find X3 series users to launch a "break the time and space restrictions" exclusive service, is also OPPO service "may intimate service become the starting point of our friendship" concept of a strong interpretation.
With the implementation of the Find X3 series of exclusive services, it is believed that user needs will be better met. We look forward to the extension of OPPO service potential to provide more solid impetus for the product, and open up greater possibilities for the future brand development and user experience upgrade, so as to achieve the next ideal decade.