Recently, the first-stage pilot of DRP project cooperated by CCC Information Services Inc. (CCCIS) and Ningbo Baochen Group achieved good results. After various evaluation and preparation, the headquarter of the insurance company authorized the pilot operation scope to extend to all stores of Baochen.
Since July last year, Baochen Group, as the representative of the outstanding dealer group in China, has taken the lead in carrying out comprehensive cooperation with CCCIS, and introduced DRP overall solution as an important part of the strategic transformation of the Group's accident vehicle business. Since the DRP project was launched together with CCCIS, it has achieved remarkable results. At present, the three major domestic insurance companies have carried out DRP project pilot operation in the stores of Baochen Group.
In the early stage, CCCIS has made full preparations for the DRP system planning, personnel skills and compliance training for Baochen. At present, the reception team of the 4S store of Baochen has been proficient in using the DRP system to conduct authorized loss assessment operations. The KPI management and control indicators in the system objectively show the achievements of Baochen Group in compliance management and efficient operation. It truly realizes the goal of "management visualization" and "trust visualization" in the accident claims and maintenance business with insurance companies by relying on system cooperation. The 4S stores within the range of trial operation have been praised by the insurance company for their excellent performance in maintenance skills, loss determination efficiency and customer service. The DRP project has comprehensively improved the cooperation efficiency between Baochen Group and insurance companies, and effectively reduced the claim management cost of cooperative insurance companies on the premise that the authorized loss settlement process meets the high standard and strict requirements of risk control.
The DRP trial operation scope of Baochen Group is extended to all the stores under the group, which is a solid step forward in accordance with the established plan. It makes the cooperative relationship between Baochen and the insurance company further closer, and verifies the effective driving force of DRP for establishing a future-oriented new cooperative partnership between the insurance and distributor groups with an example. With the deepening of the industry reform, the far-sighted dealer group obtains the authorization of loss determination from the insurance company with the help of efficient platform tools, and provides the authorized loss determination service integrated with examination and determination for cooperative insurance companies, which can not only save the cost of various claims management for the insurance company, but also has a deeper significance. The "surgical" method is used to fundamentally control the bad habits and accumulated evils of the industry for many years, so as to truly achieve the healthy development of the industry and multi-win.
