Based on the reason of China's economic development and the improvement of people's living standards, Chinese society is stepping into an era of consumption upgrading. Unprecedented new changes are taking place in every field of food, clothing, housing and transportation. The new era of consumption dominated by "quality and health" is changing the whole China. Therefore, social change also breeds the development of new business models and service models. In the home building materials industry, the business model has changed, and some home furnishing enterprises have begun to move towards a broader direction, entering the era of integrated customization; While the other part of home furnishing enterprises, choose to focus on the strategy, adhere to the quality of service, trying to make their service brand become the representative of the industry reform.
For home furnishing enterprises, the industry pattern changes, is the arrival of a earth-shaking home decoration new era. But for the people, buying a house to install a house is still a big headache, reform can not be accomplished overnight, the current prosperity of the home decoration industry hidden behind a variety of "hidden rules" and troubles can not be eliminated in a short time. According to the China Consumers Association, complaints about home improvement have accounted for more than 20 percent of all consumer complaints in recent years. The reasons are self-evident, such as the rapid development of the market, the lack of standard housing delivery standards of developers, the limited technical skills of migrant workers and the lack of standard operations. So in the face of the reshuffle of the home improvement industry and the constant situation of the decoration market, where should the people who have just needed to decorate go?
Rational face decoration, looking for brand partners
Decoration market entry threshold is low, the size of enterprises is small and many, home decoration industry with relevant construction qualifications and perfect supporting facilities decoration enterprises account for a small share of the whole decoration market, most of them are not construction qualifications, loose management of home decoration "guerrillas", these loose home decoration construction personnel mobility, no fixed place, lack of ability to effectively undertake project quality responsibility, The project quality can not be guaranteed accordingly. Enterprise qualifications are uneven, industrial upgrading is more difficult. Rectify the home decoration market, eliminate scattered soldiers, establish a market credit system, whether traditional decoration enterprises or Internet decoration are facing such transformation and upgrading, to achieve personalized decoration brand, branding, intelligent. High quality decoration cooperation, should include high quality products + well-known brand + high quality service, and such brand cooperation, we people's rights and interests can be guaranteed.
Zhao Jing from Jinan, Shandong Province, was recently moved by the decoration. During the installation of the customized wardrobe, Lu Hao, a household service staff of Huanai Home, found the uneven treatment of the floor and wall, and explained how to install the wardrobe to the best effect for the customer. The floor of the customer's home was leveled by lining, padding and other methods, and Lv Hao also hand-made the uneven areas with the closing plate on site. The whole installation and maintenance process was very complicated and complicated, and the final installation effect was very perfect. Zhao Jing saw it from beginning to end, and was highly satisfied and moved. Looking at a jinqi sent by Zhao Jing, Lv Hao said that the quality of service is the sincere idea of what to think, come up with a solution to customer satisfaction.
Shop around for better service
In Jinan, Shandong province, Wang Peng of Hua Nai home shop paste service post, in dealing with site problems in emergencies, always put the interests of customers in the first place, it can be said that the "mission must reach". Yang, the capital of the original mountain teacher home tile, this time to decorate his son's wedding house he did not worry less, at home modeling processing brick more, in the layout to the ground modeling when the situation, processing brick size error needs to be reprocessed, but the warehouse with the same color number of brick is not enough, need to wait for the transfer of goods. Mr. Yang felt that the construction period of the marriage house can not be dragged, said that the new bricks must be sent home within a day. In the face of seemingly impossible tasks, Wang Peng actively contacted the Ji 'nan store samples gathered together the required number. These sample bricks are distributed in three stores. In order to beat time, Wang Peng drove the bricks to the processing plant one by one and sent them to Mr. Yang's home on time in the evening, without delaying the construction period of the next day. This decoration made Mr. Yang know the home decoration industry again. He was not only satisfied with the decoration, satisfied with Wang Peng, but also full of praise for the professional quality service of Huanai Home Furnishing. He also recommended Huanai Home Furnishing to his friends who were ready to decorate. As the saying goes, shop around, in the fierce home improvement industry, high quality products can be judged at a glance, but high quality service needs to be personally felt.
