March 15 for many businesses like a big review, but also fake "magic spell". In recent years, the "negative energy" exploded one after another by March 15. In order to pass on the positive energy of March 15th society, Ant Anju officially launched the "March 15th Workers' Internet Celebrity" plan, taking excellent workers of various positions in the home service industry as spokespersons to speak for quality service.
It is learned that on March 1, Ant Anju officially launched the "March 15 workers Internet celebrity" plan, selected several representatives of the 2016 Golden Ant Award winners as the leading spokespersons of quality service, issued the March 15 declaration, and rectified the name of March 15 with quality service. No matter what position, no matter where you are, as long as you are engaged in the home service industry, whether it is managers, transportation drivers, distribution service personnel or Anwei technicians, you can sign up to participate in the March 15 quality service declaration, and use your actual actions to represent the quality service. Ant-anju, the organizer of the "March 15 Workers' Internet Celebrity" program, will award generous rewards to participants who are shortlisted for the event.
In the new business form of "Internet Plus", the biggest advantage of enterprises in market competition is not only limited to good product quality, but also lies in the service quality around the product. For service-oriented enterprises, the importance of quality service is more self-evident. As far as the home furnishing industry is concerned, it is important for consumers to buy products, because the return and replacement, installation, maintenance and after-sales services of products are also directly related to the quality of user consumption experience. For a long time, many posts in the home furnishment industry such as distribution, installation, maintenance and after-sales are the most tender connection between enterprises and users. Their professionalism, attitude and even words and deeds have a direct impact on users' consumption experience of products. Ant Anju, as a representative of home supply chain integration service provider, always insists that quality service is the most critical part of enterprise development.
Since the release of the PPP strategy in 2017, in order to achieve the 2017 strategic goal of "100 cities reach the next day, 300 cities send safety and maintenance together" and promote the upgrading of service standards, Ant Anju has released the "1521" service system for connecting businesses (the implementation of special personnel connection for business users Ant Anju, users' needs to respond within five minutes, The "2011" service system (l for consumers, after the implementation of work order matching, Ant-Anzhu will make an appointment within two hours, according to about 0 delay, and send Anwei once to complete the work. The service quality is determined by a user's thumbs up) and the "112" service monitoring system (l Ant Anji monitors omni-channel orders to ensure that the service demand can be responded in 15 minutes, the service order can be evaluated by 100% users, and the solution can be reached within 2 days after user's demands, complaints and suggestions). All the services are centered on the service concept of "user thumbs up" and constantly strengthen the service quality. Improve users' home consumption experience.
As a service-oriented enterprise, Ant Anjul provides users with integrated services of trunk line, storage, distribution, installation and maintenance after the product leaves the factory. Ant Anjul is committed to improving consumers' home consumption experience from all aspects. Since its establishment, Ant Anju has paid great attention to the service quality of all links, which has been widely praised by users and business partners. This time, the "March 15 Worker Internet Celebrity Plan" initiated by Ant Anjuan.com is not only a reiteration of the importance of quality service, but also a positive response to the March 15 Consumer Protection Day. It hopes to set up the industry service pioneer, advocate quality service, and promote the quality service awareness of the majority of participants in the form of "worker Internet celebrity". And put into practice to spread positive social energy.
