/PRZWT/ Recently, at the "2025 Shangtou Ruxia Product Innovation and Research Summary Conference", Yunji Technology was awarded the only "Innovation Breakthrough Contribution Award" at the conference for its innovative and practical achievements in the intelligentization of Shangtou Ruxia hotels.
At the meeting, Zhao Yongbo, the General Manager of the Hotel Division of Yunji Technology, also delivered a speech titled "The Arrival of the Hotel Intelligent Agent Era", systematically sharing the latest solutions of Yunji in the integrated innovation of "AI + robots + system platform". He focused on presenting and discussing the comprehensive value and future direction of hotel intelligent agents in enhancing service efficiency, optimizing operational management, and improving customer experience. This presentation was unanimously recognized by the leaders of Shangtrui Ruxia at the meeting, as well as highly approved by the outstanding research and development suppliers present.
Starting with the "Instant Noodle Cooking Robot", let innovation truly take root
In 2025, Yunji Technology entered into a deep partnership with Shangtrui Home Inn, introducing the noodle-making robot to the breakfast areas of several Shangtrui Home Inn stores. This not only transformed the breakfast stalls into "hotspots for photo-taking and sharing", but also achieved remarkable results such as "fast food preparation, stable quality, and high popularity", making it a new benchmark for intelligent catering in hotels. As a result, the noodles served at Home Inn officially entered the "intelligent era".
In the actual store operation, the core results were outstanding: the food preparation efficiency was increased to 65 bowls per hour, and the queue phenomenon during breakfast peak hours was basically eliminated; the time spent on cooking noodles was saved by 2.8 hours per day, and the labor cost was reduced by approximately 79.5 yuan per day, effectively alleviating the pressure on staff during the morning rush hour. At the same time, the customer satisfaction rate of the store continued to improve, with an average of 1 new customer review per day.
The noodle-making robot has made services more efficient, quality more stable, and the burden on staff lighter. It has also restored the warmth and quality of breakfast experiences at Shangri-La Hotel. This innovative application not only enhanced guest satisfaction but also provided a replicable solution for cost reduction and efficiency improvement in the stores, becoming a benchmark case for the intelligent upgrade of hotels.
From single-point devices to "hotel intelligent agents", Cloudway provides a system-level solution.
If the noodle cooking robot addresses the efficiency issue of "one scenario", then the "innovative solution for hotel intelligent agents" proposed by Yunji is reconfiguring the entire hotel service and operation system. With the HDOS intelligent agent operating system as the core, Yunji integrates AI voice attendants, UP delivery robots, cleaning robots, noodle cooking robots, stir-frying robots, work order systems, IoT devices and data platforms, creating a "fully integrated across all scenarios, fully automated throughout the process, and fully closed-loop operation" hotel intelligent agent ecosystem.
This means that customer demands can be responded to more quickly, the service process can be automatically coordinated, operational data can be continuously accumulated, and management decisions can be more scientific and efficient. The hotel is no longer just "buying a few robots", but has a truly thinking, collaborating and evolving "digital employee team".
Yunji Technology collaborates with Shangtrui Home Inn to jointly create a new paradigm for digitalized hotels.
A relevant official from Ctrip Home Inn stated that Yunji Technology's exploration in the integration and innovation of intelligent service equipment and system platforms has provided a valuable reference model for the group's digitalization of hotel construction. In the future, the two parties will continue to deepen their cooperation in areas such as intelligent services, intelligent operations, and digital management, and jointly promote the high-quality development of the hotel industry.
The relevant person in charge of Yunji Technology also stated that winning the "Innovation Breakthrough Contribution Award" this time is not only a recognition of the cooperation achievements in the past year, but also an incentive for future continuous innovation. In 2026, Yunji Technology will focus on "Hotel Intelligent Agent Innovation Solutions", and work together with Shangtrui Ruxia to promote the implementation of more intelligent application scenarios, jointly contributing to the digital and intelligent upgrade of China's hotel industry.
In the new year, Yunji Technology will continue to collaborate with Shangtravels Home Inn, enabling intelligent agents to truly integrate into the daily operations of hotels, and making technology an amplifier of service warmth. Together, we will embark on a new chapter in the era of hotel intelligent agents.
