With the progress of The Times, young people are faced with a lot of career choices, and the competition for talents is becoming increasingly fierce. Marriott is the largest hotel management group in the world, with more than 360 hotels already opened in Greater China, and more than 300 hotels already signed contracts, each of which will open about 40 to 50 hotels in Greater China. Because of the fast pace of development, there is more pressure on talent recruitment. How to attract, retain, develop and attract more outstanding talents is the top priority of Marriott's talent management. Marriott also won the "2019 China Talent Management Excellence Award" in the "2019 China Talent Management Excellence Award" co-sponsored by Beisen Talent Management Research Institute, the Business School of Renmin University of China and Harvard Business Review Chinese Edition.
Marriott International, Inc. is the world's leading hotel management company with more than 7,000 hotels in 130 countries and 375,000 employees worldwide. In order to ensure a consistent service system, Marriott has always used the unified system of the headquarters. However, the use of foreign systems in China is different from that in China's talent market. There are many recruitment channels in China with great differentiation, and candidates have high requirements on job search experience.
Based on the above background, Marriott International and Beisen jointly created the China Hub project. The program covers 300+ hotels in China and complies with EU GDPR standards. The security of candidates' personal information is fully protected by law. The China Hub jointly built by Marriott and Beisen can not only meet the unified standards of talent management of the US headquarters, but also meet the localization requirements of China's talent recruitment market. China Hub has set up a complete set of talent acquisition paths including system login, post management, channel management, on-boarding management and candidate data management. The project has carried more than 10,000 job systems in the whole China region, and effectively built wechat recruitment and operation channels, providing tools and technical support for the rapid and effective communication of Marriott's brand and talent acquisition localization, and at the same time brought a very influential benchmarking effect in the industry.
At the beginning of the China Hub project, the main challenge was the depth of the taleo system. The docking was not only a technical challenge. Since taleo system was supported by Marriott headquarters IT and supplier teams, the 12-hour time difference and understanding and understanding of different systems became the biggest challenge of the project at that time. To that end, the team's Wednesday night teleconference with Marriott kept the project on track.
As the project progressed, privacy and information protection became a major concern. The Beisen team knows how seriously Marriott protects user and candidate information, which is classified as top secret. In order to ensure that the system meets the privacy and information protection requirements of Marriott and pass the strict security audit of Marriott, the Beisen team spent two months and two rounds of security review. After several meetings with Marriott, the team finally sorted out a total of more than 300 security review topics for Marriott, conducted multiple scanning and detection, and finally passed the highest security encryption requirements of Marriott headquarters.
Since the implementation of China Hub project, more than 300 hotels, 30 cities and more than 300 users have been synchronously trained and promoted online. It not only satisfies the global unity of Marriott's internal information system, but also effectively deals with the particularity of diversified recruitment in China. The joint construction of recruitment operation system with Beisen not only connects the globalization system with the local recruitment in China, but also makes Beisen become an important hub to integrate the national informatization construction and meet the actual business in China. It is also of great reference significance for the exploration of localized talent management in global enterprises.
Marriott has been adhering to the core values of "people first, excellence, change, honesty, and service to the world" since its inception. The China Hub project is a milestone step. In the future, Marriott will deeply operate the brand competitiveness of the employer, constantly innovate, adopt a variety of mechanisms to attract and cultivate talents, strengthen training, and help every young person in Marriott develop faster and better.
The recruitment cloud of Beisen can help enterprises establish a leading recruitment and operation system from business coordination, resource operation to candidate attraction, which can greatly enhance the competitiveness of talents while improving the effectiveness of talents. At the same time, relying on the powerful PaaS platform, it can provide rapid customization and expansion in line with the individual needs of enterprises, and build a recruitment platform in line with the business and value of enterprises.
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About Beisen
Beisen, an integrated talent management cloud platform, provides enterprises with integrated SaaS software and services covering the whole process of HR business, such as talent assessment, recruitment, organizational personnel, compensation, leave attendance, performance, succession, employee survey, On-boarding, etc., and meets the personalized and independent development needs of medium and large enterprises through its own PaaS platform. Every day, more than 5,000 medium and large enterprises, more than 160,000 HR employees and more than 15 million enterprise employees are using Beisen's innovative HR technology products and services. Since 2016, Beisen has ranked first in HR SaaS market share (IDC) in China for three consecutive years. For more information, please visit our website.
