Recently, Fujian Mobile took the lead in the country to open the center system officially online operation. The system is jointly built by Fujian Mobile and ZTE Soft Innovation, which is of great significance in the construction of the third generation business support system of China Mobile. At present, the system is ready for acceptance by China Mobile Corporation.
After the opening of Fujian Mobile Center, it has been running stably and efficiently. Up to now, it has processed more than 25 million orders, and successfully supported the business peak during the early month of the account issuing period. In early September, the average daily volume of more than 4 million orders was processed.
As one of the two pilot provinces of the full service opening center system in China, Fujian Mobile carried out unified configuration, unified scheduling, centralized operation and centralized monitoring of the original decentralized service opening system in accordance with the regulations of China Mobile Corporation, realizing the integration and opening of mobile and fixed services. With the launch and operation of the system, Fujian Mobile has achieved significant results and benefits in three aspects: structure, service and operation.
Service opening time is reduced by 65%, and service opening efficiency is doubled
After the system went online, 86% of mobile network orders were opened within 3 seconds, and 100% were opened within 10 seconds. Compared with the original system, the hardware configuration is halved, the efficiency is doubled, and the actual performance is up to 60,000 orders/minute, which fully meets the requirements of stable support of 20,000 orders/minute at the beginning of the month. In addition, the average service time for home customers was shortened from 68 hours to 24 hours, saving 65% of the broadband service time, and greatly improving the service service efficiency.
Service opening convergence 70%, applicable to all services
Before the system goes online, there is no standard to open the service, and there are various ways. After the system went online, standardized encapsulation was carried out, and the original more than 50 opened module services converged to 15 API services. API service has strong versatility, scalability, and parameters can be extended and recycled, realizing "zero development" business undertaking and meeting the opening scenario of new business in the future.
Core network element to undertake 100%, quickly docking new business platform
The commissioning central system undertakes the commissioning of all core nes for customer and home customer services. The core nes include HSS, TAS, ENUM, SCOM, SMP, IMS gateway, fixed network HSS, fixed network ENUM, AGCF, Centrex, etc. Service platforms include SCP_AS, Radius, IPTV platform, RMS platform, 3A system, and log platform. Based on previous docking experience, 12 kinds of NE protocol libraries have been accumulated, and more than 300 kinds of nes and thousands of sets of instruction templates have been deposited. These deposits are solidified in the system configuration, covering the protocol templates of all domestic nes. The system has the ability to rapidly undertake value-added services and other new platforms, quickly support the network and mitigate the impact of changes in the back-end network on the service opening.
The integrated configuration function quickly supports new service requirements
In the original system, database configuration and file configuration are mainly used, and there is no interface configuration, which is easy to mismatch and miss matching, and it takes a long time to test new requirements. After the central system is enabled, the central system provides the integrated configuration function. Service products, processes, and back-end NE instructions can be customized in one screen. New service requirements can be configured in three steps to quickly support services and shorten the preparation time for going online.
Fault tolerance rules 1121, automatic processing of 96% failed work orders
Based on the accumulation of experience and daily situations, 1121 abnormal automatic repair rules were configured and loaded into the abnormal work order processing engine of the opening center, realizing the automatic repair processing of more than 96% failed work orders in the system, and the work orders requiring manual processing only accounted for 0.3 ‰.
Three-layer monitoring system, end - to - end stereo operation monitoring
The realization of end-to-end monitoring of the whole process has formed a three-layer three-dimensional monitoring system from macro business, micro business to the bottom operating environment, so as to carry out effective monitoring and control on the opening of business in a full range and multiple styles. Monitors key indicators, such as throughput and duration of work order. Anomalies are detected within 15 seconds and handled within 1 minute.
A new stage, a new journey, the successful launch of the center system, marking the construction of the third generation of business support system has achieved a phased victory. At present, according to the system capability model, it has reached the "operation level" management level. Zte Soft Innovation aims to provide the "excellent level" support level for the opening of Fujian Mobile business.